1 The Re - Conceptualization of the Port Supply Chain 2 as a Smart Port Service System : The Case of the Port 3 of Salerno 4

نویسندگان

  • Antonio Botti
  • Antonella Monda
  • Marco Pellicano
چکیده

This paper proposes a re-conceptualization of the port supply chain as a smart service 10 system, according to the theory of the Service science. Starting from a short literature review about 11 the port supply chain approach and the Service science, a new comprehensive framework is 12 provided to better understand the seaport dynamics and the creation of competitive port supply 13 chains. The methodology used is the case study approach. The authors examined the port of Salerno 14 (Italy), and re-conceptualized it as a smart port service systems. Both theoretical and practical 15 implications are provided to enrich the literature about the port supply chain and to support the 16 port operators. 17

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تاریخ انتشار 2017